Returns & Exchanges

At 5feet11, we want you to love your fit; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be seamless, ensuring you find the perfect style and size for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags remain attached.

• 3.
  Drop Off Package

  Hand over your package to the designated carrier at any official drop-off location or schedule a home pickup through their website.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.